Arlo|Smart Home Security|Wireless HD Security Cameras
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Add on Camera

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CapPugwash
Aspirant
Aspirant
Have synced an add on camera to my system but it now just flashes "getting status" constantly. What have I done wrong
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JamesC
Community Manager
Community Manager

Early yesterday morning, we experienced some technical issues with the Arlo environment and some customers may have been unable to connect to their cameras. We have restored full functionality and you should no longer be experiencing issues. We apologize for any inconvenience this may have caused.

JamesC

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4 REPLIES 4
CapPugwash
Aspirant
Aspirant
Also the other cameras also flash same message
jguerdat
Guru Guru
Guru

Servers were (or maybe still are) having issues.  My system seems fine at the moment. Try again.

CapPugwash
Aspirant
Aspirant
Thanks jguerdat. Tried again and all in order. Thanks for the reply.
JamesC
Community Manager
Community Manager

Early yesterday morning, we experienced some technical issues with the Arlo environment and some customers may have been unable to connect to their cameras. We have restored full functionality and you should no longer be experiencing issues. We apologize for any inconvenience this may have caused.

JamesC