Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

ARLO model VMC 4030 I can not seem to get the sound detection turned off or lowered by volume

Reply
Discussion stats
  • 1 Reply
  • ‎2023-03-15 11:15 AM
  • 537 Views
  • 0 Likes
  • 2 In Conversation
dverk1234
Aspirant
Aspirant
‎2023-03-15 11:15 AM

MY model number is VMC 4030 for some reason the audio detection on my cameras has become a nuisance. I have not found a way to turn it off. I have owned these cameras for quite a period of time and sound detection was never an issue previously. Is there a way to delete it or go back to how it was before?

Thank you for any and all help! I have exhausted every thing I can think of. I have turned off the microphone and speaker and also lowered it down to zero. I thought the camera was a pro but the box just says  NETGEAR arlo and the model number that I provided.

Labels:
0 Likes
Reply
Message 1 of 2
537
1 REPLY 1
DannyBearAgain
Master
Master
‎2023-03-15 02:00 PM

Audio detection triggering is managed in the app under the mode’s camera rules, not in the camera settings.

 

https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them  

0 Likes
Reply
Message 2 of 2
529
Discussion stats
  • 1 Reply
  • ‎2023-03-15 11:15 AM
  • 538 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.