Arlo|Smart Home Security|Wireless HD Security Cameras

AC Power disconnected from device

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Cinta Follower
Follower
I recently purchased my Arlo Pro VMB4000. Okay so far. EXCEPT! I have an error message on one of the cameras "AC power has been disconnected from your Arlo device. Activity Zones are currently disabled."

This camera is not recording any activity, it shows live feed but it’s rendered completely useless. I have tried re-sync with no luck. Cam is fully charged.

What does this mean? Advice greatly appreciated.

Thanks in Advance,
Cinta
Model: VMS5440 | Arlo Ultra 4 Camera Kit
ShayneS Arlo Moderator
Arlo Moderator

HI @Cinta

 

Have you tried to remove the camera from Settings > My Devices & Re-add it?