7 Days Cloud Recording with EOL Product - MISLEADING POLICY EMAIL

[McBrutal]

On the 18th Feb I received the below email from Arlo. Yet I now no longer have access to the 7 day free cloud storage. Can someone shed some light on this? Thanks

[StephenB · Accepted solution]

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@McBrutal wrote:

 Yet I now no longer have access to the 7 day free cloud storage. Can someone shed some light on this? 

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The feature is still there, so this is a problem with your system.

As a first step, try livestreaming a camera, and see if you can make a manual recording.

[TomMac]

What Arlo cameras/bases are you using??

[McBrutal]

There was an error with my base station - I did a factory reset and now can record. Thanks