4 devices lost power and won't recharge.

[MelissaF]

I have 4 identical cameras on my 1 base station.  Today all 4 show batteries are dead and need to be recharged, including a camera with a solar panel. I've tried charging two with the arlo charger and neither will charge. Help!

[jguerdat]

Try this:

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

[MelissaF]

I've tried recharging 2 with no luck. Something is wrong for all of them to show empty at the same time, especially one attached to a solar panel.

[StephenB]

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@MelissaF wrote:

I've tried recharging 2 with no luck. 

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Are they showing up as online when you connect them to the charger?  If they are, can you livestream the video?

[MelissaF]

No. They just have the message "charge battery".

[jguerdat]

Have you tried rebooting your base and reinserting the camera batteries to see what happens? Did you try the link I initially poste above?