Arlo|Smart Home Security|Wireless HD Security Cameras
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1 of 4 showing off line, just bought it today

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Emery0327
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Follower

I just bought my Arlo Pro kit today and 1 out of 4 camera keeps going off line.  I tried removing the camera and sync it again.  Few minutes later, its back off line.  Any suggestions?

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TomMac
Guru Guru
Guru

Yes...

Take the camera thats causing problem and pull battery and replace....

Go to settings and use the remove device for that camera and then bring it back as new ( re-sync ) ( this will reset the cameras settings to default )

Swap that camera with another that is working 100% to see if it's the location or if problem follows the camera.

 

If problem follows the camera, it may be the camera and need replacement from store or Netgear.

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