1 of 2 cameras will not sync

[MandV]

I have been correaponding with online chat yesterday, twice. they had me disconnect nightgear and base. Of course i lost connection with them. have tried for hours to reconnect. Can someone please tell me how to reconnect with online support. i have one camera that the blue light will not come on after recharging the batteries and synching. i currently have two cameras and this one will not synch. this is so very frustrating at present i am so sorry for purchasing this product. There is no help you just have to figure it out or lose your hard earned money and your mind with this product. Utterly ridiculous!!!!

[jcwrks]

If I were in your shoes then I would pick up the phone and call support.

United States contact information:

(408)-638-3750

[JamesC]

MandV,

Consider installing the battery from the working camera in the camera that isn't syncing. Try and sync again, do you still see the same behavior?

JamesC