1 camera is not recording movement or alerting me with notification

[Streak2]

What color is the running man in the app?

It should be black if motion recording is activated and turn amber when there is motion detected.

Make sure that you camera is switched on in the app.

Do you have any special modes set or just the default one?

If this just suddenly happened then remove and refit the battery to reset the camera allowing to to reconnect to the base.

[steve_t]

Does this camera have a rule in the mode you're using?

[kervana]

Running man stays black and does not turn amber. I removed battery and re-inserted battery plus synced again with main base. It does not detect movement at all. When I live view I can see it, but no motion detection.

[kervana]

How would I be able to know if I have a rule on this camera?

[kervana]

All of my cameras have rules. The same rules. ✔ motion is detected, ✔ record video and ✔ push notification.

[TomMac]

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@kervana wrote:
Running man stays black and does not turn amber. I removed battery and re-inserted battery plus synced again with main base. It does not detect movement at all. When I live view I can see it, but no motion detection.

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If this issue still continues, Use Remove Device in settings, then bring it back as if new.

Doing so will rebuild the defeault Mode ARMED...  armed same and check to insure the running man is black ( in live view screen ) then test.

[kervana]

Thank you. Do I need to remove just this one camera or should I do all 4 and start again?

[jguerdat]

Just do the affected camera(s) first to see if that helps.

[kervana · Accepted solution]

Thank you everyone for assisting me. Removing the device from my app, removing battery and then re-syncing camera with home base worked.