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  • ‎2026-02-07 12:33 PM
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666666
Follower
Follower
‎2026-02-07 12:33 PM

On Jan 16 2026 my credit card was charged $215.86.  I have received nothing from Arlo, Fed Ex or anyone.  Right now I am out the money with nothing to show for it.  Have been a Arlo customer for a long time.  This is the first time any problem like this has occurred.  Enjoy your product.  Just looking for resolution on this problem.  Thank you.  

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ShayneS
Arlo Moderator
Arlo Moderator
‎2026-02-09 03:50 PM

Hi @666666 

 

Thank you for bringing this to my attention. I've escalated this to the appropriate team, and someone will be reaching out as soon as possible. 

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