Arlo|Smart Home Security|Wireless HD Security Cameras

Time zone incorrect

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Malzone
Aspirant
Aspirant

Just got rid of the base station. Only have 5 cameras, pro 4s & 5s and the time zone setting is incorrect, but I can't find the zones anywhere in cam settings or on the profile page on web. I also wasn't prompted when I set them up directly to wireless without base station. Help! 

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StephenB
Guru Guru
Guru

@Malzone wrote:

Just got rid of the base station. Only have 5 cameras, pro 4s & 5s and the time zone setting is incorrect, but I can't find the zones anywhere in cam settings or on the profile page on web. I also wasn't prompted when I set them up directly to wireless without base station. Help! 


If you entered an address for the location, then the Arlo Cloud figures out the time zone.  There is no way to override it.  You can try changing the address, and then changing it back.

 

If you didn't enter the address, then 

  1. click on the profile icon
  2. select "home"

You'll see the time zone there.

 

 

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StephenB
Guru Guru
Guru

@Malzone wrote:

Just got rid of the base station. Only have 5 cameras, pro 4s & 5s and the time zone setting is incorrect, but I can't find the zones anywhere in cam settings or on the profile page on web. I also wasn't prompted when I set them up directly to wireless without base station. Help! 


If you entered an address for the location, then the Arlo Cloud figures out the time zone.  There is no way to override it.  You can try changing the address, and then changing it back.

 

If you didn't enter the address, then 

  1. click on the profile icon
  2. select "home"

You'll see the time zone there.

 

 

Malzone
Aspirant
Aspirant

Thank you that worked!