Arlo|Smart Home Security|Wireless HD Security Cameras

Subscription not providing the coverage I’m paying for

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Clairabella
Follower
Follower

Any one else having issues with the service provided with their subscription? 

As soon as I went on the Plus plan - my cameras stopped picking up vehicles, people, animals etc.. they are pretty much useless now. 

I chose the highest plan to get all these captured.

 

im finding it really hard to get any help from Arlo! 

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  • StephenB
    Guru
    Guru


    @Clairabella wrote:

    As soon as I went on the Plus plan - my cameras stopped picking up vehicles, people, animals etc.. 


    Did you check the object detection settings in the app?

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StephenB
Guru Guru
Guru

@Clairabella wrote:

As soon as I went on the Plus plan - my cameras stopped picking up vehicles, people, animals etc.. 


Did you check the object detection settings in the app?