Arlo|Smart Home Security|Wireless HD Security Cameras

Payment for additional service plans

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HUTCHINSONJS
Follower
Follower

I have two properties that have cameras and plans with Arlo.  I have added a third property with Arlo cameras.  When I go on line to add an Arlo plan for the third property at check out the system charges me for all three plans.  This is not right, two of the plans are paid up annual subscriptions and still have time before their subscription renewal is due.  

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BrookeN
Arlo Moderator
Arlo Moderator

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.