My Arlo SmartHub VMB4540r4 will not update firmware

[Tiffneyrgeorge]

Will not update 

[npiscopo]

I'm still seeing significant battery drain, errant "motion" recordings, and pixelated/green recordings.  Firmware 1.29.0.0_1946_b066528.  This has been ongoing since my original post to this thread.

[BrookeN]

Are you still seeing the error that the firmware could not be updated?

[npiscopo]

That error was resolved after I was placed into the field test group, but the behavior persists with the recording quality, errant motion detection, and battery drain.

[BrookeN]

Which camera are you seeing this behavior on? 

[npiscopo]

Mostly my Arlo Pro 3s.  I have the VMB4540r2 smart hub

[Ken8888]

Hello, any update on my request? its been days that I still cant update my VMB4540r2. The firmware is still at 1.16.3.4_707_c289687. Please let me know, Thank you, 

[BrookeN]

Yours has been moved to the experimental build. 

[oregonducks · Accepted solution]

Wanted to publicly acknowledge BrookeN.  She took care of this and got a NEW VMB4540r4 out to me quickly and easily updated and added the PRO 4 Cameras.....Thank You Brooke and Arlo for being so responsive.  🙂 

[BrookeN]

@oregonducks thank you for the kind words. I am glad everything is now working as expected. If you need any more questions, please let me know. Have a great week.