Issues Reconnecting Pro 5S Cameras After Subscription Ended

[masonpiddock]

Purchased two Arlo Pro 5S cameras off Amazon and recently my subscription trial ended, opened the app to see both devices off-line. Removed both cameras and attempted to go through a fresh set up process and now neither of them will connect. Can’t contact Arlo support in the app because there’s no device to select from the drop-down menu and Arlo doesn’t publish a phone number for customer support. Absolutely shameful how little and impossible customer support is, and if these cameras truly require an absurdly priced subscription to work at all, this is ridiculous. Any help getting these working is immensely appreciated. Thank you.

[jguerdat]

First step is ensure the cameras' batteries are charged.