Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Help with finding new devve

Reply
Discussion stats
  • 1 Reply
  • ‎2025-06-07 06:44 PM
  • 186 Views
  • 0 Likes
  • 2 In Conversation
CF1316
Follower
Follower
‎2025-06-07 06:44 PM

I bought a 3camera set at Best Buy.  All working fine. I purchased another 3 camera set from Arlo.  When adding new camera, I can not get it to sync with my network.  It chimes when pointing at the barcode. But. Camera can’t be found.  

0 Likes
Message 1 of 2
186
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2025-06-08 06:22 PM

DId you fully charged the camera batteries first? Have you tried a reset for the cameras?

 

https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0

0 Likes
Message 2 of 2
167
Related Labels
Discussion stats
  • 1 Reply
  • ‎2025-06-07 06:44 PM
  • 187 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.