Arlo|Smart Home Security|Wireless HD Security Cameras
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Help with Subscriptions

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MarkusFab
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Follower
‎2024-08-20 01:10 AM

Hi, it seems I cannot have two different subscription plans when I have two locations in same account? When I select Secure Multi Camera for one location the Account says drag camera but I cannot see cameras anymore? Cameras are only visible on the page before this option 

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ShayneS
Arlo Moderator
Arlo Moderator
‎2024-08-22 10:45 AM

Hi @MarkusFab 

 

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact

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