Cloud storage stopped accepting new recordings

[StephenLeong]

I am currently using Pro 5. It's motion detection or recording stopped working every several days. When I restart the camera, the issue seems to resolve on its own.

Any comment and recommendation are very much appreciated.

Thank you and regards. 

Stephen

[jguerdat]

If you have more than 1 camera, try swapping them around to see if it's the camera or location causing the problem. If only one camera, bring it closer to your router for testing to see if that helps.

[StephenLeong]

Thank you for your suggestion.

I am using a single camera which is in the same room as the router and is about 10 feet away  router. The signal naturally is strong.

[StephenB]

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@StephenLeong wrote:

Thank you for your suggestion.

I am using a single camera which is in the same room as the router and is about 10 feet away  router. The signal naturally is strong.

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Next time recording stops working, see if you can livestream the camera.

Also, double-check that "Arm Away" and "Arm Home" both arm the camera.