Cameras not on current firmware

[jfencl]

I have 6 Pro 5S 2K cameras and only one is on the current firmware (1.060.34.0_18_4286fd3).  How can I update the others?  It looks like this current firmware has been out since Feb 27th.

[ShayneS]

After checking into this, the firmware is in a slow-roll out release and some devices may be on a different schedule. The devices will update as the firmware continues to make it's way to production. 

[jguerdat]

Rebooting the cameras (if connected to WiFi) or your hub is a frequent solution. Reinserting the batteries would do the same thing. If no luck, try removing one camera from your account to see if reinstalling causes the update to happen.

[jfencl]

---

@jguerdat wrote:

Rebooting the cameras (if connected to WiFi) or your hub is a frequent solution. Reinserting the batteries would do the same thing. If no luck, try removing one camera from your account to see if reinstalling causes the update to happen.

---

Unfortunately, none of that worked.  It even did the "searching for updated firmware" when I re-added one and it still didn't find it.

[jguerdat]

Where are you? You may be in a region where the firmware is still rolling out.

[jfencl]

---

@jguerdat wrote:

Where are you? You may be in a region where the firmware is still rolling out.

---

Idaho.  And like I said, one of them did update at some point.

[jguerdat]

@JamesC , @ShayneS , @BrookeN any thoughts?

[ShayneS · Accepted solution]

After checking into this, the firmware is in a slow-roll out release and some devices may be on a different schedule. The devices will update as the firmware continues to make it's way to production.