Camera will not charge, issue from purchase

[Wayne_Hill]

The camera always had an issue charging, intermittent fault, if would charge if you position the magnetic charger unit in a certain way, the charging connections look flimsy and not really good enough quality, not fit for purpose, I put a support request in, however, no action they closed the ticket,  The camera did perform well when it worked, because of this charging issue, I won’t be buying the planned 4 other cameras for my property, also have a flood light camera, the charging port is also temperamental, Poor quality, fingers x still works though,

The 5 Pro isn’t 6 months old yet, the flood light camera  is -10months old

anybody had the same issue, is there a fix

[ShayneS]

Thank you for the feedback, I have notified Support and someone will be reaching out to you soon as possible.