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Bennyboy62
Aspirant
Aspirant

Cant get hold of arlo billing team tried for three days straight requesting callbacks waiting on the line for well over an hour and a half nothing need to get this sorted as i cancelled subscription yet $79.99 was still taking out of my account and needs to be refunded immediately

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BrookeN
Arlo Moderator
Arlo Moderator

I would be more than happy to help. Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off. 

 

 

 

BrookeN
Arlo Moderator
Arlo Moderator

I received your message, thank you for providing that information. I have reached out to support, they will be contacting you as soon as possible. 

Bennyboy62
Aspirant
Aspirant

No one has called me yet

BrookeN
Arlo Moderator
Arlo Moderator

Please give it tell Monday for a callback, if you do not hear from anyone by then let me know.