Arlo|Smart Home Security|Wireless HD Security Cameras
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Bad video quality, 2k is not 2k

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  • ‎2024-08-12 02:31 PM
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Olra2012
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Follower
‎2024-08-12 02:31 PM

Very pixelated video quality. Settings is set to best quality, internet speed is 200mps up 20mps down on both 2.4ghz and 5ghz. Video is zoomed all the way out. Reviews of this camera seem different quality, have I been sold fakes? I'm about to return and buy different brand.

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-08-16 09:19 AM

Please contact support. Within the app on your mobile device click on the silhouette on the top left ~ support center ~ the device that you are needing assistance with then choose the behavior you are seeing.

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