redeeming ARLO subscription with purchase of camera?

[Hopet]

Has anyone been successful redeeming ARLO subscription with purchase of camera?

[JKSDUCK]

trouble here too.   bought a couple of Pro4 3-packs during cyber week and have 4 up and running.

try to redeem on iphone and get incorrect password msg, followed by push notification which i accept, still no good

try redeem on mac, white arlo logo comes up full screen and then changes to blue, and remains blue

[JamesC]

If you're experiencing an issue with an arlo.com purchase or code redemption. I encourage you to reach out to arlo.com store support here to further investigate the issue: https://www.arlo.com/en-us/contact-us.html

If you need any further assistance, please let me know.

JamesC

[JKSDUCK]

try to chat to solve the problem redeeming Arlo subscription but no luck getting answers.  problem is:

bought a couple of Pro4 3-packs during cyber week and have 4 up and running.

try to redeem on iphone and get incorrect password msg, followed by push notification which i accept, still no good

try redeem on mac, white arlo logo comes up full screen and then changes to blue, and remains blue

would appreciate some actual help

[JamesC]

JKSDUCK,

I've escalated the details about the issue you're experiencing to the customer care team. An agent will reach out to you with more information as soon as possible.

JamesC