"Firmware has been updated" showing on my Arlo iOS app. Not seeing it on web client.

[LordBracht]

Is anyone else seeing this in iOS apps' Arlo Pro 4 cameras today? It started last week. "Firmware has been updated" I have updated the app to 4.1(5991) which was released on January 27, 2023. Cameras say no firmware update available and have been updated to 1.080.18.6_66bda8d63. I do not see the issue in the web client. I have also uninstalled and reinstalled the app. 

[Granty-NZ]

I have the same camera’s and everyone I open the app it says ‘firmware has been updated’. 

[Danman72]

I have the same problem. I have tried uninstalling the app, logging out and logging back in, rebooting the phone. Nothing!

[ShayneS]

Is anyone still experiencing this issue?

[LordBracht]

yes

[ShayneS]

@LordBracht 

Can you provide a screenshot of the error message?

[LordBracht]

 

[Danman72]

I’m still experiencing it. 

[LordBracht]

Not sure how to attach a photo. 

 

[ShayneS]

Thank you, I have provided this to the dev team and I will update the thread as soon as possible. 

[Tdeck]

I am experiencing the exact same issue.  Any update on a fix?

[ShayneS]

The team is working on a fix, I will provide more updates as soon as received.

Thank you 

[LordBracht · Accepted solution]

Update: Issue has resolved itself. 

[ShayneS]

Thanks for the update, this issue should now be resolved. Please let me know if you still experience this.

[Granty-NZ]

This has now resolved itself for me.