Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 1 Reply
  • 655 Views
  • 0 Likes
  • 2 In Conversation
rlc07
Aspirant
Aspirant

Both of the Pro-4 XL cameras have been working fine today and I have been getting proper 'smart notifications' (e.g., person, vehicle) as of 1.5 hour ago. Since then, I had received 'Activity Zones are currently disable. Please reconnect the power source to the device' and consequently, I had not gotten any smart notifications and my recordings are not accessible on the cloud.

 

I am not using a power source (only battery) for both cameras and percent battery left is high for both. What's going on and what can I do to fix this problem? Thanks! 

 

1 REPLY 1
StephenB
Guru Guru
Guru

@rlc07 wrote:

 Since then, I had received 'Activity Zones are currently disable. Please reconnect the power source to the device' and consequently, I had not gotten any smart notifications and my recordings are not accessible on the cloud.

 


It looks like your subscription has run out - were you on the trial subscription?

 

You can check this in the subscription area of the app (or browser).

Discussion stats
  • 1 Reply
  • 656 Views
  • 0 Likes
  • 2 In Conversation