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Warranty on Arlo Pro 4
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What is the warranty on the hardware on Arlo products? I have 3 Arlo Pro 4 XL. It takes about 25-30 minutes for me to separate the camera from the camera housing while continuously pressing the white button on the charging port underneath the camera. I am able to quickly release the camera from the housing with little. Because this is one of my main cameras, I have to change the battery often and it's not convenient due to this defect. Any information is greatly appreciated. Thanks!
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Warranty varies according to country but in the US it's 1 year.
You don't need to hold the release button if you hear it "pop" when first pressed. However, the weather sealing o-ring can make it tough for the camera to actually pop out enough for you to remove it from the case. I use one hand to rapidly "throw" the camera into my other hand (don't actually throw it - maintain a tight grip). It may take a couple of tries but it always releases.
Once released, you might want to try a very thin coating of a thin grease on the o-ring to help prevent the sticking.
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The pop sound is very faint on this unit compared to the other cameras I have of the same model. I'll give your suggestion a try and hopefully this will considerably shorten the time to release the camera from the housing. Thanks!
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