Arlo|Smart Home Security|Wireless HD Security Cameras

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Aracee
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Shared account with my wife. I'm trying to set up her phone's Arlo account with our two cameras. The cameras want to record instead of responding to the QR scan. There doesn't seem to be any instructions on setting up a shared acount.

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StephenB
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@Aracee wrote:

There doesn't seem to be any instructions on setting up a shared acount.


She will need her own account, and then you share the cameras.

One thing the articles don't say - it's best to click on the "create account" link in the invite email on an PC.

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StephenB
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Guru

@Aracee wrote:

There doesn't seem to be any instructions on setting up a shared acount.


She will need her own account, and then you share the cameras.

One thing the articles don't say - it's best to click on the "create account" link in the invite email on an PC.

Aracee
Aspirant
Aspirant

Tlhanks, StevenB,

I did all that, a few times, at the direction of various Arlo Chat people. I finally noticed that in my account that her account was still pending. I went to her account on the computer, to delete it all and start over again when, all of a sudden, there were the cameras! I reinstalled the Arlo app and they came up on there as well. In only took two days and several hours staring at a cell phone.

 

It's all FM! That's a technical term from my old Navy days as an Avionics Tech. The M stands for Magic.

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