Arlo|Smart Home Security|Wireless HD Security Cameras

Stopped Recording

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Jh2554
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I started off with Arlo baby over 9 years ago. It would record for free and maintain recordings for 7 days. Once I got the set of doorbell and indoor cameras this a few months ago, it no longer does that. It really is upsetting that I need to purchase  an additional hub to get what I originally had just because I bought and added more cameras to the household. Is there another way to record temporarily?

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StephenB
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@Jh2554 wrote:

I started off with Arlo baby over 9 years ago. It would record for free and maintain recordings for 7 days. Once I got the set of doorbell and indoor cameras this a few months ago, it no longer does that. 


Arlo stopped offering free 7-day cloud storage for new camera models 5 years ago.  All the currently sold cameras require a subscription to get any cloud storage.  

 

Note that the 7-day free cloud storage for the Arlo Baby camera has always been limited to accounts with 5 or fewer unsubscribed cameras.  Did your new cameras+doorbells take you over that limit?

 


@Jh2554 wrote:

 It really is upsetting that I need to purchase  an additional hub to get what I originally had just because I bought and added more cameras to the household. Is there another way to record temporarily?


If you are over the 5 unsubscribed camera limit, then one option is to create a second Arlo account, and move the Baby into that account.  Then share it with the "friend" account feature, so you can see all the cameras from either account.

 

A simpler option is to just get a subscription.  If you only want recordings for the Arlo Baby, then you could get a single-camera Arlo Secure subscription.  If you want cloud recordings for all the cameras, then the unlimited Arlo Secure subscription is what you would need.

 

BTW, getting a hub won't bring back recordings for your Arlo Baby.  It only connects to your home wifi, so there is no way to get local storage for it.  

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