Smart Hum VMB5000 not accepting any Micro SD card

[Retired_Member]

I cannot get any of the recommended micro SD cards to work with my VMB5000 Smart Hub.

Any suggestions?

[jguerdat]

It's possible that you may need to remove the hub and any connected devices from your account and set them back up as if new.

[Retired_Member]

Bummer.

not the answer I wanted but it makes sense because nothing else has worked.

thank you so much for your reply