San Antonio Texas

[Lilly72]

Hello, I got 4 cameras, all but one won't connect. Name Spy1. I pushed the sinc button 15 seconds, scaned the code, heard the chim and then waited for the connection. It didn't connect after 3 attempts. Should I remove device Spy1, to start fresh?

[StephenB]

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@Lilly72 wrote:

Should I remove device Spy1, to start fresh?

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Yes.  After a reset you do have to remove the camera from the account and add it back.