Arlo|Smart Home Security|Wireless HD Security Cameras

Purchased subscription does not show up in the app

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Timbob
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Purchased an Arlo subscription but the plan does not show up in the app.
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StephenB
Guru Guru
Guru

@Timbob wrote:
Purchased an Arlo subscription but the plan does not show up in the app.

Did you purchase it in the app (or from my.arlo.com)?

Timbob
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From my.arlo.com

JamesC
Community Manager
Community Manager

Timbob,

 

You should be able to see active subscriptions by navigating to Settings > Subscription. Is this where you're looking?

 

JamesC

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