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Purchased subscription does not show up in the app

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Timbob
Aspirant
Aspirant
Purchased an Arlo subscription but the plan does not show up in the app.
3 REPLIES 3
StephenB
Guru Guru
Guru

@Timbob wrote:
Purchased an Arlo subscription but the plan does not show up in the app.

Did you purchase it in the app (or from my.arlo.com)?

Timbob
Aspirant
Aspirant

From my.arlo.com

JamesC
Community Manager
Community Manager

Timbob,

 

You should be able to see active subscriptions by navigating to Settings > Subscription. Is this where you're looking?

 

JamesC

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