Promo for Free Pro 4 XL

[MegaNormal]

I recently signed up for the secure Arlo yearly package on my account and it came with free promotion to get a pro 4 XL.

It has been a number of weeks and I messaged back only to have dead silence on the other end.

Has anyone gone through any other promotions and as such wants was the process like?

[ShayneS]

Hi @MegaNormal 

Thank you for letting me know. Can you provide more detail regarding this promo and what you have completed so I can take a look in to this? 

[NissePe]

Hello, Arlo Europe is sending me a "free Pro 4 XL camera" offer. I have to click on the link to update my annual Arlo Secure subscription.

i have send email to ArloCustomerLoyalty@arlo-europe.com 

I don't see any information online and I haven't received any further responses from them

[ShayneS]

I have escalated your case & someone from support will be reaching out to you as soon as possible. 

[MegaNormal]

As the other person said I have sent the appropriate email to request the free promotion in that you sign up for a secure annual subscription you can get a free pro 4 XL camera but I have had nothing in response.

[ShayneS]

Thanks for the updates. I have notified the appropriate team and I am waiting for more information to provide.