Pro4 sound notifications

[eagleye50]

I keep getting "sound" notifications from my Pro4 - I've turned off "microphone", but they still come: how to turn off sound notifications only??

[ShayneS]

Hi @eagleye50 

It sounds like you have a rule set in your modes to send alerts for when audio is detected. Have you tried checking your modes to see if this was enabled by accident?

[eagleye50]

OK, where do I find "modes" ?

[StephenB]

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@eagleye50 wrote:

OK, where do I find "modes" ?

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Likely your interface has "Feed" and "Dashboard", instead of the older "Library" and "Modes".

Modes are managed from the "routines" page.  There are three - Armed Home, Armed Away, and Standby.

Read this for more info on how these work, and how to modify them:

• https://kb.arlo.com/000062777/About-Arlo-Routines-Modes-Rules-and-Automations

Also, I suggest making sure that Smoke/CO alarm is disabled in the smart notification settings for the camera.  This gives you some guidance on how to locate that setting:

• https://kb.arlo.com/000062927/What-are-Arlo-Smart-Notifications-and-how-do-I-set-them-up-Arlo-Secure...

There have been some bugs in the past with audio notifications when the feature is enabled.  

The camera has no Smoke/CO sensor.  That feature is listening for the chirp from a nearby smoke detector.  So it has no value if the camera is outdoors (or not that close to a smoke detector).