Pro4 - and Pro3 Floodlight - activity zones don't work in trial subscription

[skenney23]

We installed three Pro 4 cameras yesterday and one Pro 3 Floodlight camera. The trial subscription doesn't seem to allow consistent access to the Activity Zones feature. I was able to set some of them up via the Android app yesterday but then when I'd go in to adjust them they were missing and I had to recreate them. Then the option disappeared from the settings menu, even when I log in on the computer. Any ideas?

As a troubleshooting step, I signed up for Secure (even though I supposedly have THREE FREE MONTHS of Secure already) and once I paid the $10 they started working. So is that feature included in the trial, or not? If it is, why doesn't it work for me? 

[JamesC]

skenney23,

The trial for Arlo Secure should include the same features as the subscription. I will pass this feedback along to the team for further investigation.

JamesC