Arlo|Smart Home Security|Wireless HD Security Cameras

Pro 4 subscription

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Cdbx2
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Will someone please clarify how the Pro 4 recordings work after the trial subscription expires? I purchased the wire free/hub free cameras with the understanding that I would have limited storage of recorded videos after the trial expired. Since the trial has expired I no longer have any video whatsoever in the library nor can I record live feed. Even my notifications stopped supplying video feed. This leads me to believe that I am forced to purchase a subscription if I want to have any type of recorded video. Otherwise, I must purchase a hub to store videos locally which defeats the whole purpose of having a "hub free" camera system. Am I missing something because it seemed clear to me that a subscription and/or hub would not be necessary to view recent videos.

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StephenB
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@Cdbx2 wrote:
 it seemed clear to me that a subscription and/or hub would not be necessary to view recent videos.

Unfortunately you were misinformed.

 

https://kb.arlo.com/000062312/What-options-will-I-have-when-the-Arlo-Smart-3-month-trial-plan-ends

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StephenB
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Guru

@Cdbx2 wrote:
 it seemed clear to me that a subscription and/or hub would not be necessary to view recent videos.

Unfortunately you were misinformed.

 

https://kb.arlo.com/000062312/What-options-will-I-have-when-the-Arlo-Smart-3-month-trial-plan-ends

View solution in original post

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