Pro 4 offline

[Jban701]

I installed 3 pro 4 cameras yesterday. I charged all the batteries equally. Today, about 24 hours later, one of the cameras is offline, saying  battery level is too low….

There have only been a few notifications w this camera. Suggestions? 

[StephenB]

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@Jban701 wrote:

I installed 3 pro 4 cameras yesterday. I charged all the batteries equally. Today, about 24 hours later, one of the cameras is offline, saying  battery level is too low….

There have only been a few notifications w this camera. Suggestions? 

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Do you use activity zones?

Despite the few notifications, I suggest swapping the camera with one in a different location, and see if the problem stays with the location or moves with the camera.