Arlo|Smart Home Security|Wireless HD Security Cameras

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Todd-E
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After updating the firmware the explanation point stays on my feed and I cannot see my camera on live feed. How am I to get rid of it? 

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  • StephenB
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    Guru


    @jguerdat wrote:

    I don't think I've heard of an "!" on Feed - a screenshot may be good. 


    @Todd-E: I see these sometimes on the dashboard and devices page, but haven't seen them in "Feed".

     

    Usually it resolves in a few seconds (annoying).  If it doesn't, then force-closing the app and then reopening it usually resolves it for me - unless the battery is discharged, or something else has gone wrong.

     

    You might try removing the battery from one of the cameras for a few seconds and then reinserting it.

     

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jguerdat
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Guru

I don't think I've heard of an "!" on Feed - a screenshot may be good. Do you have a subscription for all cameras?

StephenB
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Guru

@jguerdat wrote:

I don't think I've heard of an "!" on Feed - a screenshot may be good. 


@Todd-E: I see these sometimes on the dashboard and devices page, but haven't seen them in "Feed".

 

Usually it resolves in a few seconds (annoying).  If it doesn't, then force-closing the app and then reopening it usually resolves it for me - unless the battery is discharged, or something else has gone wrong.

 

You might try removing the battery from one of the cameras for a few seconds and then reinserting it.

 

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