Pro 4 Won't Connect

[lawprice]

Arlo Pro 4 cameras will only connect to a 2.4Ghz network AND if one even has a 5Ghz network on the same bandwidth, the cameras will not connect. We have a sonicwall and the cameras will not connect to the network if there is ANYTHING else connected. I am sending these back pronto!

[BrookeN]

Do you have your mobile device connected to the2.4ghz ssid? The requirement is, 2.4ghz SSID from the router and the mobile device needs to be connected to 2.4ghz

Here is a link that I also feel like will be helpful:

How do I connect my Arlo device directly to my Wi-Fi router if the camera is currently connected to ...