Pro 4

[np74]

We recently switched to Google Fiber and it doesn't let you split the 2.4 and 5g network. Google says the device should automatically find the 2.4 but it isn't. How do I get my Arlo Pro 4 to connect to the wifi if I can't split the 2.4 from the 5g?

[jguerdat]

Using a computer to go to the web client (my.arlo.com) should help. 

[np74]

Can you be more specific? How will that help? What should I do there?

[StephenB]

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@np74 wrote:
Can you be more specific? How will that help?

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The PC can be connected via ethernet.  But even if you use wifi, some have had success onboarding on a PC.

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@np74 wrote:
What should I do there?

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Browse to my.arlo.com and add the camera.