Arlo|Smart Home Security|Wireless HD Security Cameras

One of my two pro 4 camera refuses to arm/disarm under geofence mode

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EORP
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Tutor

One of my two pro 4 camera refuses to arm/disarm under geofence mode. And when home, does not automatically arm under schedule mode at preset time of day. I checked all settings (geofencing and schedule mode) and they are identical to all my other cameras.

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EORP
Tutor
Tutor

Figured it out. My wife’s phone was not sharing its location with this camera. 

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ShayneS
Arlo Moderator
Arlo Moderator

May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.

EORP
Tutor
Tutor

Figured it out. My wife’s phone was not sharing its location with this camera. 

ShayneS
Arlo Moderator
Arlo Moderator

Thanks for the update : )

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