Not able to arm or disarm the cameras

[breedenjs]

I'm able to change the mode but it never "arms" even if I choose "Armed" and the cameras never activate the recording of the event.  The last day it worked was June 13, 2024. It doesn't work on the web or on my phone.

Arlo Pro 4 

Firmware 1.24.0.1_1528_8938370

Version 4.14.5(7467)

iOS 17.5.1

[StephenB]

Have you checked the subscription status?  One easy way is to try to make a manual recording while livestreaming the camera.

Are you using direct access to local storage?

[Dexter0701]

I have the same problem after the update.

My camera's don't record any motion. I've used the motiondetector as a test. The orange light blinks when the camera detects motions. But when I arm the camera's, there is no motion detection anymore and no records on the hub.

And I have no posibility to record livestreaming. Also when 2K is disabled.

[BrookeN]

Are you still seeing this behavior?

[Tkaufman]

I am still having this issue. I can select the "Armed" mode and it highlights the dot for this selection for a split second and then goes away. It will allow me to select the scheduled mode but doesn't alarm on motion. The camera is seeing motion bases on the light on the camera but doesn't trigger recording.

[jguerdat]

Nobody has answered the question about whether you have an active subscription.