New galaxy s26 phone. No longer getting mode change notifications

[Bah0482]

Got the new s26. Added the new phone and removed the old. All is working even geofencing. The problem i am having is I do not get notifications for mode changes. Motion detection notifications alerts work. But no notification when modes change from Arm away, arm home, and standby. Alert everyone is selected. I cannot find any notification setting specifically for mode change. Need help

[ShayneS]

Hi @Bah0482 

Thanks for the feedback. Can you check the following on your android device as well as trying to remove and reinstall the Arlo app?

1. Arlo App Notification Settings > Settings > Push Notifications > ensure "Alert Everyone" is selected and mode change notifications are enabled
2. Android System Settings > Settings > Apps > Arlo > Notifications > ensure all notification channels/categories are enabled (Android groups notifications by category — mode changes may be a separate channel)
3. Battery Optimization > Settings > Battery > Arlo > set to "Unrestricted" (Samsung's aggressive battery management can kill background push delivery)
4. Samsung-specific: Settings > Device Care > Battery > Background usage limits > make sure Arlo is not in "Sleeping" or "Deep sleeping" apps
5. Do Not Disturb > make sure it's off or Arlo is an exception
6. Data Saver > make sure Arlo has unrestricted data access