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Paying for Arlo Secure but cameras are not recording except door camera which is under trial.
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@lv2023 wrote:
Paying for Arlo Secure but cameras are not recording except door camera which is under trial.
First double-check that the cameras are in the subscription plan. An easy way to do that is to livestream each camera, and see if you can make a manual recording.
Then also double-check that the cameras are armed.
After those checks, you could use phone support. You get that by going in the support area of the app (not my.arlo.com), and selecting a camera in a subscription plan. Scroll down to the contact section, and you will see an option for phone support. It is available between 6 am and 6 pm US pacific time.
DON'T google for a phone number, that path leads you to a scam support site.
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