Library Blocked by Subscription Message

[Emm1990]

A subscription message is blocking me from seeing my library for my 2 cameras. I can’t close it. Everything I read before I purchased the cameras said that I did not need a subscription.

I’ve closed it & logged out and back in. Changed nothing.

Worked fine for months.

So now my expensive pro 4 cameras are unusable?

[dcfox1]

Cameras released after 2018 require a subscription for cloud recordings after the 3 month Trial including the Pro4. If you connected it to a Smart Hub or Base you can locally store the recordings but with limitations. 

[jguerdat]

BTW, if you have zones set up that may trigger the subscription message. Clear your zones in the camera settings to see if that helps. 

Otherwise, a subscription is needed unless you use that hub suggested above.