Arlo|Smart Home Security|Wireless HD Security Cameras

I phone trusted device issue

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Brianluker
Follower
Follower

I need help making my new I phone a trusted device, works on other devices but can’t make I phone a trusted device, tried many time.

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JamesC
Community Manager
Community Manager

If you uninstall the app and download again from the app store, do you still experience the same behavior?

 

JamesC

Jotabs
Aspirant
Aspirant

I have the same issue. 

JamesC
Community Manager
Community Manager

Jotabs,

 

Some users have reported success by simply uninstalling and reinstalling the Arlo Secure mobile app. For others, following the steps here resolved the issue: https://community.arlo.com/t5/Arlo/Add-trusted-device-on-new-iPhone-Issue-Resolved-Workaround/m-p/18...

 

JamesC

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  • 3 Replies
  • 349 Views
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  • 3 In Conversation