I need a phone number for customer support

[standrewspb]

I am having such a frustrating time getting help.

We have not been able to view our cameras feed from our dashboard for months. I also cannot get help with it, because even though we are being charged monthly for the service, it says we have no active subscriptions and so we cannot access customer service. The chatbot won't help me at all or direct me to a human agent. Why can't I access a human being?

[BrookeN]

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.

[BrookeN]

Thank you for providing that information, I have reached out to support. They will be reaching out to you as soon as possible.