Arlo|Smart Home Security|Wireless HD Security Cameras

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TJC1962
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Aspirant

help. all was good with my 3 cameras until yesterday. One camera is giving me a low temperature warning. It will not reset via the app on my phone. Nothing occurs.

I LIVE IN CENTRAL FLORIDA AND IT IS SUMMERTIME.  so clearly this cannot be right!

 

what do I do? I tried taking it down and taking the battery out then back in

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JamesC
Community Manager
Community Manager

TJC1962,

 

What error message are you seeing? Are you able to provide a screenshot?

 

JamesC

TJC1962
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Aspirant

1000039193.jpg

JamesC
Community Manager
Community Manager

If you remove the device and resync it, do you still experience the same issue?

 

JamesC

TJC1962
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Aspirant

I just posted it elsewhere. I removed it

 

now it won't let me re-add it. I get the chime. I added my wifi.  but it can't locate the camera

JamesC
Community Manager
Community Manager

TJC1962,

 

You may need to factory reset the camera before being able to add it back. Take a look at the instructions here: https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera

 

JamesC

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