I get an alert, but no video

[RichardGordon]

I have no video.   I get an alert, go to the app and all I can see is a screen shot. The Library is empty since I didn't subscribe to the monthly fee, but should't I be able to see a video of what caused the alert?

[StephenB]

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@RichardGordon wrote:

I have no video.   I get an alert, go to the app and all I can see is a screen shot. The Library is empty since I didn't subscribe to the monthly fee, but shouldn't I be able to see a video of what caused the alert?

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The video that caused the alert would be stored in the library.  With no subscription, there is no stored video to see.