Arlo|Smart Home Security|Wireless HD Security Cameras
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NewUserDL
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I got shared access by a family member.  But with 1-user ID, Arlo is only connected with 1- iPhone. It does not allow to login (the same ID/pwd) by another iPhone, and also by the Desktop.  

 

How can I connect Arlo Live Feed (NOT the cloud), by multiple Mobile Phones App (using the same ID/Pwd), and by the Desktop...?     

 

Please advise with the screenshot.  I am an old person and not tech-savvy, I can understand by the screenshots. 

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StephenB
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@NewUserDL wrote:

How can I connect Arlo Live Feed (NOT the cloud), by multiple Mobile Phones App (using the same ID/Pwd), and by the Desktop...?     

 


You can share the same ID/Pwd, but only one device can be logged in at a time.

 

If you need more than one device at the same time, then you will need multiple accounts (each with their on ID/Pwd), and get the cameras shared with friend access for each of them.

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