Deleted cameras from husband’s acct so I could take over admin-can’t get back

[Dmgs]

I removed both pro 4 and wired doorbell from husband’s acct so I could take over admin. 

Tried to add back onto his acct and nothing works. Tried all troubleshooting recommended. 

[JamesC · Accepted solution]

Dmgs,

Try factory resetting the camera and doorbell before going through the onboarding flow. Follow the instructions here: 

How do I factory reset and re-sync my Arlo camera?

How do I reset my Arlo Essential Video Doorbell?

JamesC

[Dmgs]

Thanks.