Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Customer service human to fix login issues?

Reply
Discussion stats
  • 2 Replies
  • 245 Views
  • 0 Likes
  • 3 In Conversation
JG_2023
Follower
Follower

Is there any human you can talk to in order to fix login issues? My husband set up an account to get text updates and Arlo changed the email without sending the verified email; so there is no way to get in. Need to talk to a human as the chat bot cannot help.

2 REPLIES 2
StephenB
Guru Guru
Guru

@JG_2023 wrote:

Is there any human you can talk to in order to fix login issues? My husband set up an account to get text updates and Arlo changed the email without sending the verified email; so there is no way to get in. Need to talk to a human as the chat bot cannot help.


I'm tagging the mods ( @JamesC and @ShayneS ) so they can facilitate.

JamesC
Community Manager
Community Manager

JG_2023,

 

Do you know the email address for the account? What issue are you experiencing that is preventing you from logging in?

 

JamesC

Discussion stats
  • 2 Replies
  • 246 Views
  • 0 Likes
  • 3 In Conversation